Privacy policy

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We only use data in accordance with current UK and EU laws. All data will be stored securely in accordance with GDPR.  

This Privacy Policy explains how we use any personal information we collect about you and your rights to access the personal information we hold about you.

Information about us:

This site is operated by Technotub mobility Ltd (we, our, us). We are registered in England and Wales under company number 14174834 Our register Office  is 21 Goulden St, Crewe, CW13LB 

What information do we collect?

When you place an order or book a service call, we may collect your name, address, email address, telephone number, mobile number and a password. We will also require your credit/debit card details, when you are placing an order. 

How do we use your information?

We use your information for the following purposes:

* To serve website content to you.
* To handle orders, deliver products and process payments and refunds.
* To communicate with you about your order or service call.
* To update our records and generally maintain your account with us.
* If you contact us, we may keep a record of that correspondence and your contact details.
* For our statistical or survey purposes to improve this website and its services to you.
* To prevent or detect fraud or abuses of our site and enable third parties to carry out technical, logistical or other functions on our behalf.
* If you consent, to notify you of specific offers. 

If you give your consent, we may keep you informed by post, email, text or other electronic means about our products and special offers that may be of interest to you. If you prefer not to receive promotional or marketing information from us, press decline on the appropriate box as you go through the registration process.

Alternatively, you can opt-out of receiving promotional or marketing information at any time by emailing us via our Contact Us page quoting your full name, address and postcode; or by writing to us at 21 Goulden St, Crewe, cw1 3lb .  Please remember to include your name, address and postcode along with any correspondence reference you may have.

Please note that that we will endeavour to process your opt-out or unsubscribe request promptly but it may take up to 28 days for your marketing preferences to be updated. 

If you wish to unsubscribe from our contact list, you should use the link on our emails.

How do we protect your information?

Our site uses up-to-date industry procedures to protect your personal information. Where any payment is collected through one of our websites, we also protect the security of your data during transmission using Secure Sockets Layer (SSL) encryption software.  We may vary this in the future if we feel you will benefit from greater security whilst using our site.  We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you via our site.

What are cookies?

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use essential cookies only. We also use cookies to track generic visit information to allow us to provide a better service to our users using Google Analytics. Google Analytics nor we share this information with any other organisation. 

Disclosure of your information

We may disclose your personal information to our service providers who operate elements of our service and process data on our behalf. These may include businesses who provide technology services such as hosting for our servers and email distribution, and business partners who provide delivery fulfilment services. Where such disclosures are made, this will be under contractual arrangements with us and carried out in accordance with the requirements of UK data protection law.

Your personal information may be processed by us or our service providers